Barry County Accepts 911 Texts!

FAQ Texting 911

How to text 9-1-1 in an emergency:

  • Enter the numbers “911” in the “To” field;
  • The first text message to 9-1-1 should be brief and contain the location of the emergency and type of help needed;
  • Push the “Send” button;
  • Be prepared to answer questions and follow instructions from the 9-1-1 Telecommunicator;

(Be brief and concise but DO NOT use abbreviations or jargon)

Important information about Text-to-911:

  • The location of the emergency is a vital piece of information as the location information of a text message is not as accurate as that of a voice call;
  • Do Not text and drive;
  • A text or data plan is required to place a Text-to-911;
  • Photos and videos cannot be sent via Text-to-911;
  • Text-to-911 cannot include more than one person.  Do not send your emergency text to anyone other than 911;
  • Text-to-911 is not available everywhere in Michigan or the U.S.;
  • If you attempt to send a Text-to-911 and the service is not available, you will receive an auto-reply message advising the service is not available.

Barry County started accepting texts to 911 in August 2015.  It is an additional way for residents and visitors to contact 911 in an emergency.  This is an excellent tool for the deaf or hard of hearing community, as well as those who are in a situation where they cannot speak aloud. Citizens are encouraged to "Call if you can, Text if you can't", as voice is still the best way to contact 911 in an emergency.

*Neighboring counties with text-to-911 capabilities are Calhoun, Eaton, Ionia and Kalamazoo